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Frequently Asked Questions

Can I get my order shipped even when I am not at home?

Of course, it is possible to get your order shipped without being home to receive it. At the payment process, you can simply indicate that a signature upon receiving the package is not required. The carrier will leave the package at your delivering address. However, when you ask for "signature not required", we are not responsible for the package after it being delivered at your location.

Can we get our order shipped anywhere else that our billing address?

Yes, it is possible to ship anywhere else than your billing address to facilitate the reception.

Do you ship to Europe?

No, We do not ship outside North America

If we are absent during delivery?

The carrier will leave you a delivery notice, you can contact the carrier to help you in receiving your order or you can directly contact us to help you with the further reception of your purchase.